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Changi Airport's Porter Service offers travellers a seamless and stress-free experience, ensuring that your luggage is taken care of from the moment you arrive at the airport until you reach your destination within the premises. Whether you're departing or arriving, this service is designed to assist you with your baggage needs, making your journey through Changi Airport as smooth and hassle-free as possible.
LET US ASSIST YOU WITH YOUR BAGS
A porter service is available at all terminals to help you with your luggage.
For departing passengers, this service will assist you with your luggage from your vehicle at the kerbside to the check-in counter.
For arriving passengers, this service will assist you with your luggage from the baggage claim belt to your vehicle.
Please make your booking at least 6 hours before your flight departs or arrives.
Rates
Up to 20 items - S$5.00 per item (a minimum charge of S$15.00 applies)
From 21 items onwards - Our staff will contact you on the pricing and arrangement
Note:
A S$8.00 surcharge for transfer to T1, T2 and T3 will apply.
A S$14.00 surcharge to and from T4 and Yotel at Jewel will apply.
Only online payment is available as cash payment has discontinued.
TERMS OF SERVICE
Limitations
Liabilities
User Responsibilities
Cancellation and Refunds
General Conduct
Changes to Terms
Explore Changi Airport’s range of other facilities and services now. If you would like to lighten your load while waiting for your flight or exploring the airport, consider utilising our baggage storage services.
Pick-up Points
Porter will greet you at the following locations:
Please click here to book our porter service in advance.
Yes, the porter service is available for both arriving and departing passengers, assisting with luggage from the kerbside to the check-in counter or from the baggage claim to your vehicle.
The service charges S$5.00 per item with a minimum charge of S$15.00 for up to 20 items. For more than 21 items, special pricing and arrangements will be provided upon contact.
Specific guidelines on luggage types and restrictions can be provided upon booking, ensuring that all items are handled safely and efficiently.
Yes, pre-booking is available and required for utilising the porter service, ensuring timely and efficient assistance.
Yes, a surcharge applies for transfers between terminals, with porters available to assist with luggage transfer.
Porters will greet you at the departure drop-off point or the arrival baggage claim area, depending on your needs.