Wheelchair service from airlines
Wheelchair service at Changi Airport is provided by your airline. If you require wheelchair service for your departure or arrival journey, you may make the request to your airline at the time of booking to at least 48 hours before flight departure.

Push-assist wheelchairs from the airport and Jewel
Changi Airport provides complimentary push-assist wheelchairs for passengers and airport visitors to self-serve. To request for one (for use only at Changi Airport), you may approach our staff at the information counters, or click here to book (this link leads to an external booking platform). We seek your understanding that our push-assist wheelchairs are available on a first-come-first-served basis. Wheelchairs are also available for loan at the concierge counters in Jewel. Do note that a nominal refundable deposit is required and the wheelchairs have to be returned by 9:30 PM.


Using personal mobility equipment
If you are planning to travel with your own personal mobility equipment, do contact your airline in advance to make the necessary arrangements. Your airline will also advise on personal mobility equipment accepted on different aircrafts, things to note when packing equipment for carriage, as well as time for you to be present for check-in if using personal mobility equipment to the boarding gate. Find your airlines’ contact here.

If you do not need a wheelchair but wish to find out more about Changi Airport's complimentary amenities for persons with reduced mobility, we have provided additional information to support your travel journey here.