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JEWEL EARLY CHECK-IN LOUNGE
Jewel Early Check-in Facility, located at Level 1 of Jewel Changi Airport opens daily from 08:00AM to 11:59PM.
For passengers with odd-size luggage (e.g golf bag, wheelchair, stroller, etc), you may check them in at Jewel Early Check-in Lounge if you are travelling on airlines departing from Terminal 1 (except Scoot).
Please refer to the timings below for your airline.
From 3 to 24 hours before Flight Departure Time
From 3 to 18 hours before Flight Departure Time
Scoot (EXCLUDING Jeddah)
From 3 to 12 hours before Flight Departure Time
On the same day, at least 3 hours before Flight Departure Time
FREQUENTLY ASKED QUESTIONS ABOUT CHANGI AIRPORT EARLY CHECK-IN
At Changi Airport, passengers have the option to check in early for added convenience. Early check-in allows travellers to drop off their baggage and receive their boarding passes ahead of their scheduled departure, starting from 3 to 24 hours before the flight. This service is particularly beneficial for those who want to explore the airport’s amenities or simply avoid the last-minute rush. Unlike regular check-in, which opens about 2 to 3 hours before departure, early check-in provides more flexibility and reduces time spent in queues.
Most airlines operating out of Changi Airport offer the option to check in online, allowing passengers to select their seats and print their boarding passes from the convenience of their home or office. However, there are exceptions, and some smaller or charter airlines might not provide this service. Passengers are advised to check with their respective airlines directly for specific online check-in availability.
To complete online check-in for flights departing from Changi Airport, passengers will need their booking reference or ticket number and the passport details of all travellers. Some airlines may also require travellers to enter visa details or other travel documentation depending on their destination. It’s important to have all necessary documents handy at the time of online check-in to ensure a smooth process.
When checking in online, passengers with special needs or additional requests can manage these preferences through the airline’s website. Most airline interfaces offer options to add extra baggage, request assistance at the airport, or make other necessary arrangements. If specific needs aren’t addressed on the online check-in platform, passengers should contact the airline directly to ensure all accommodations are in place before arriving at the airport.
If passengers encounter any difficulties during the online check-in process, it's important to address the issue promptly to ensure a smooth and stress-free journey. Here are the steps you should follow:
By following these steps, passengers can effectively address issues encountered during online check-in, minimising delays and ensuring that their travel plans remain on track.
For passengers who opt for early check-in at the Jewel Early Check-in Lounge, luggage can be conveniently dropped off at the check-in row located within the lounge itself.
However, if passengers choose to check in online, they’ll need to drop off their luggage at their airline’s designated check-in row in the departures hall of the corresponding terminal at Changi Airport. The luggage drop-off service at both locations is typically available from 12 to 24 hours before the flight’s departure, but hours may vary depending on the airline and terminal
After completing Changi Airport’s early check-in process, passengers should first proceed to drop off any checked baggage at the designated airline counters. Following luggage drop-off, passengers can head straight to the security checkpoint and proceed to immigration. Once cleared, they’re invited to enjoy Changi Airport’s numerous airport eateries and popular outlets in the transit halls.
For those seeking a quiet and comfortable place to relax, Changi Airport’s snooze lounges offer a serene environment where travellers can unwind or catch up on work before their flight. This lounge is equipped with comfortable seating, high-speed internet, and other amenities to enhance your waiting experience at the airport.