×
All Changi Sites:
Language Select:

Shop at participating transit outlets and earn Changi Pay e-Vouchers from now till 31 May 2025

Enjoy S$4 OFF with a minimum spend of S$40

  • The e-Voucher is valid at all the Curry Times outlets across Changi Airport Terminal 3 and 4 (Public and Transit Area) from 1 February 2025 to 28 February 2025 (inclusive of both dates) or when first 500 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$4 off e-Voucher with a minimum spend of S$40 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$3 OFF with a minimum spend of S$15

  • The e-Voucher is valid only at International Food Hall (T4 Transit Food Court) in Changi Airport Terminal 4 Transit Area from 1 March to 31 March 2025 (inclusive of both dates) or when first 800 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$3 off e-Voucher with a minimum spend of S$15 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 31 March 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$2 OFF with a minimum spend of S$8

  • The e-Voucher is valid only at the Jones Express outlet in Changi Airport Terminal 2 (Level 2) from 24 January 2025 to 28 February 2025 (inclusive of both dates) or when first 200 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$2 off e-Voucher with a minimum spend of S$8 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$5 OFF with a minimum spend of S$15

  • The e-Voucher is valid only at the Jones Express outlet in Changi Airport Terminal 2 (Level 2) from 24 January 2025 to 28 February 2025 (inclusive of both dates) or when first 200 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$5 off e-Voucher with a minimum spend of S$15 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$8 OFF with a minimum spend of S$88

  • The e-Voucher is valid at all the LEGO Airport Store outlets across Changi Airport Terminal 3 and 4 Transit Area from 1 February 2025 to 28 February 2025 (inclusive of both dates) or when first 500 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$8 off e-Voucher with a minimum spend of S$88 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$25 OFF with a minimum spend of S$250

  • The e-Voucher is valid at all the Lotte Duty Free outlets in Changi Airport Terminal 1/2/3/4 Transit Area from 25 February 2025 to 31 March 2025 (inclusive of both dates) or when first 1,000 successful e-Vouchers saved have been utilised in-store.

  • Only one (1) passport can be used per transaction.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$25 off e-Voucher with a minimum spend of S$250 before completing the payment with Changi Pay.

  • Users can save up to three (3) Lotte Duty Free e-Vouchers in their Changi Pay digital wallet.

  • All saved e-Voucher must be used by 31 March 2025.

  • Subject to one (1) e-Voucher per transaction.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$70 OFF with a minimum spend of S$500

  • The e-Voucher is valid at all the Lotte Duty Free outlets in Changi Airport Terminal 1/2/3/4 Transit Area from 25 February 2025 to 31 March 2025 (inclusive of both dates) or when first 800 successful e-Vouchers saved have been utilised in-store.

  • Only one (1) passport can be used per transaction.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$70 off e-Voucher with a minimum spend of S$500 before completing the payment with Changi Pay.

  • Users can save up to three (3) Lotte Duty Free e-Vouchers in their Changi Pay digital wallet.

  • All saved e-Voucher must be used by 31 March 2025.

  • Subject to one (1) e-Voucher per transaction.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$1 OFF with a minimum spend of S$6

  • The e-Voucher is valid at all the Old Chang Kee outlets across Changi Airport Terminals (Public and Transit Area) and Jewel Changi Airport from 1 February 2025 to 28 February 2025 (inclusive of both dates) or when first 700 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$1 off e-Voucher with a minimum spend of S$6 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$5 OFF with a minimum spend of S$50

  • The e-Voucher is valid at all the Old Seng Choong outlets in Changi Airport Terminal 2 and 4 Transit Area from 1 February 2025 to 28 February 2025 (inclusive of both dates) or when first 500 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$5 off e-Voucher with a minimum spend of S$50 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$30 OFF with a minimum spend of S$300

  • The e-Voucher is valid at the Sony Electronics outlet in Changi Airport Terminal 3 Transit Area from 1 February 2025 to 28 February 2025 (inclusive of both dates) or until the first 300 saved e-Vouchers are successfully redeemed in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$30 off e-Voucher with a minimum spend of S$300 before completing the payment with Changi Pay.

  • All saved e-Vouchers must be used by 28 February 2025.

  • Subject to one (1) e-Voucher per transaction.

  • Subject to two (2) e-Vouchers per Changi Pay user. 

  • e-Voucher is non-refundable, non-transferable, and non-assignable. 

  • e-Voucher is strictly not exchangeable for cash.

  • e-Voucher is not valid in conjunction with staff discount.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice. 

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$3 OFF with a minimum spend of S$15

  • The e-Voucher is valid only at Straits Food Village (T2 Transit Food Court) in Changi Airport Terminal 2 Transit Area from 1 March 2025 to 31 March 2025 (inclusive of both dates) or when first 1,600 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$3 off e-Voucher with a minimum spend of S$15 before completing the payment with Changi Pay.

  • All saved e-Voucher must be used by 31 March 2025.

  • Subject to one (1) e-Voucher used per transaction.

  • Subject to one (1) e-Voucher saved per Changi Pay user.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$30 OFF with a minimum spend of S$300

  • The e-Voucher is valid at all the The Shilla Duty Free Cosmetics & Perfumes outlets in Changi Airport Terminal 1/2/3/4 in both Transit and Public Areas from 5 February 2025 to 28 February 2025 (inclusive of both dates) or when first 1,000 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$30 off e-Voucher with a minimum spend of S$300 before completing the payment with Changi Pay.

  • Users can save up to five (5) The Shilla Duty Free Cosmetics & Perfumes e-Vouchers in their Changi Pay digital wallet.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher per transaction.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$80 OFF with a minimum spend of S$650

  • The e-Voucher is valid at all the The Shilla Duty Free Cosmetics & Perfumes outlets in Changi Airport Terminal 1/2/3/4 in both Transit and Public Areas from 5 February 2025 to 28 February 2025 (inclusive of both dates) or when first 1,000 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$80 off e-Voucher with a minimum spend of S$650 before completing the payment with Changi Pay.

  • Users can save up to five (5) The Shilla Duty Free Cosmetics & Perfumes e-Vouchers in their Changi Pay digital wallet.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher per transaction.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

Enjoy S$150 OFF with a minimum spend of S$1,000

  • The e-Voucher is valid at all the The Shilla Duty Free Cosmetics & Perfumes outlets in Changi Airport Terminal 1/2/3/4 in both Transit and Public Areas from 5 February 2025 to 28 February 2025 (inclusive of both dates) or when first 300 successful e-Vouchers saved have been utilised in-store.

  • Applicable for transactions using Changi Pay, where the entire payment must be made with Changi Pay, split payment is not allowed.

  • Users can save e-Voucher in their Changi Pay digital wallet and apply S$150 off e-Voucher with a minimum spend of S$1,000 before completing the payment with Changi Pay.

  • Users can save up to five (5) The Shilla Duty Free Cosmetics & Perfumes e-Vouchers in their Changi Pay digital wallet.

  • All saved e-Voucher must be used by 28 February 2025.

  • Subject to one (1) e-Voucher per transaction.

  • e-Voucher is non-refundable, non-stackable, non-transferable, and non-assignable.

  • e-Voucher is strictly not exchangeable for cash.

  • Management reserves the right to amend the terms and conditions of this promotion without prior notice.

To find out more about Changi Pay and the list of outlets accepting Changi Pay, click here.

RECEIVE S$20 CHANGI PAY E-VOUCHERS WHEN YOU SPEND A MINIMUM OF S$300 IN A SINGLE RECEIPT, OR S$40 CHANGI PAY E-VOUCHERS WHEN YOU SPEND A MINIMUM OF S$500 IN A SINGLE RECEIPT, WITH MASTERCARD VIA CHANGI PAY
(the “Promotion”)

1.     This Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).

2.     By participating in this Promotion, all participants shall be deemed to have read, understood and agreed to be bound by the following terms and conditions and all amendments, additions, replacements, and modifications hereto as may be made from time to time.

3.     Subject to the terms and conditions contained herein, this Promotion is applicable for qualifying spend made at participating Lotte Duty Free outlets located within the Transit Area and the Promotion must be redeemed from 4 April to 31 May 2025, or while redemption quotas are available, whichever is earlier (the “Promotion Period”).

Eligibility

4.     To be eligible for this Promotion, Participants must:

a.     Be a user of Changi Pay, i.e., the digital wallet page in the Changi Application); and

b.     Use a valid Mastercard credit or debit card issued in Singapore via Changi Pay

(each a “Participant”).

Promotion

5.     To qualify for the Promotion, the Participant must make a minimum net spend in a single receipt with Mastercard via Changi Pay at participating Lotte Duty Free transit outlets during the Promotion Period.

a.     Spend between S$300 and S$499.99 in a single receipt to receive S$20 Changi Pay e-Vouchers; or

b.     Spend S$500 and above in a single receipt to receive S$40 Changi Pay e-Vouchers.

6.     The Changi Pay e-Vouchers will be automatically credited to the Participant’s Changi Pay digital wallet account upon meeting the minimum spending criteria.

7.     This Promotion is limited to two separate spending tiers, awarded on a first-come-first-served basis:

a.     First 2,000 pieces of Changi Pay e-Vouchers (S$5 denomination) for Participants who spend between S$300 and S$499.99 in a single receipt with Mastercard via Changi Pay at Lotte Duty Free transit outlets during the Promotion Period.

b.     First 4,000 pieces of Changi Pay e-Vouchers (S$5 denomination) for Participants who spend S$500 and above in a single receipt with Mastercard via Changi Pay at Lotte Duty Free transit outlets during the Promotion Period.

8.     Each qualifying receipt spend between S$300 and S$499.99 is eligible for a total voucher value of S$20 (4 pieces of S$5 Changi Pay e-Voucher), with a maximum cumulative voucher value of S$100 (20 pieces of S$5 Changi Pay e-Voucher) awarded per Participant during the Promotion Period.

9.     Each qualifying receipt spend between S$500 and above is eligible for a total voucher value of S$40 (8 pieces of S$5 Changi Pay e-Voucher), with a maximum cumulative voucher value of S$200 (40 pieces of S$5 Changi Pay e-Voucher) awarded per Participant during the Promotion Period.

10.  Changi Pay e-Vouchers can be used for participating outlets at Changi Airport Terminals (both Transit and Public Area, excluding Terminal 2 canteen) and iShopChangi.com. Participants must apply the e-Voucher before payment is processed via Changi Pay. The list of participating outlets can be found at https://www.changiairport.com/en/help/changi-app/changi-pay/outlets.html.

11.  All Changi Pay e-Vouchers must be redeemed within 30 calendar days from the date of receipt of the Changi Pay e-Vouchers. Unredeemed Changi Pay e-Vouchers shall expire and be deemed forfeited, and there shall be strictly no extensions, refunds, or replacement given. CAG will not entertain any appeal whatsoever.

12.  The Promotion and Changi Pay e-Vouchers (or any part thereof, including unutilized portion) are strictly non-stackable with any other Promotions, non-transferable, non-refundable, and non-exchangeable for cash, credits, goods or benefits-in-kind, unless otherwise stated. The e-Vouchers are subject to such further terms and conditions as may be stipulated on the e-Vouchers. CAG reserves the right to replace or change the e-Vouchers without prior notice.

13.  CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the Participant’s participation in the Promotion, or the Participant’s redemption and/or use of the gifts and e-Vouchers.

14.  CAG’s determination on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence and/or appeals will be entertained.

15.  All Participants whose e-Vouchers have been unredeemed or forfeited shall not be entitled to any payment or compensation.

16.  In the event of any dispute or complaint related to the Promotion, the Participant shall contact enquiry@changiairport.com within 7 days of the issue arising. CAG reserves the right to make the final decision on all disputes and complaints.

GENERAL TERMS & CONDITIONS

17.  All payment services relating to the use of Changi Pay are provided by Liquid Group Pte Ltd (“Liquid”). CAG is marketing the aforesaid payment services on behalf of Liquid. Liquid is the holder of Major Payment Institution licenses for account issuance, domestic money transfer, cross-border money transfer, merchant acquisition and e-money issuance under the Payment Services Act.

18.  CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Promotion, and each Participant agrees to indemnify and hold CAG harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by CAG in relation to the Promotion.

19.  CAG reserves the right in its sole and absolute discretion to terminate the Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

20.  In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Promotion, these terms and conditions shall prevail.

21.  These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all Participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.

 

These terms and conditions are updated as of 1 April 2025.

 

RECEIVE S$20 CHANGI PAY E-VOUCHERS WHEN YOU SPEND A MINIMUM OF S$300 IN A SINGLE RECEIPT, OR S$50 CHANGI PAY E-VOUCHERS WHEN YOU SPEND A MINIMUM OF S$650 IN A SINGLE RECEIPT, WITH MASTERCARD VIA CHANGI PAY
(the “Promotion”)

1.     This Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).

2.     By participating in this Promotion, all participants shall be deemed to have read, understood and agreed to be bound by the following terms and conditions and all amendments, additions, replacements, and modifications hereto as may be made from time to time.

3.     Subject to the terms and conditions contained herein, this Promotion is applicable for qualifying spend made at participating Cosmetics & Perfume by The Shilla Duty Free outlets located within the Transit Area and the Promotion must be redeemed from 4 April to 31 May 2025, or while redemption quotas are available, whichever is earlier (the “Promotion Period”).

Eligibility

4.     To be eligible for this Promotion, Participants must:

a.     Be a user of Changi Pay, i.e., the digital wallet page in the Changi Application); and

b.     Use a valid Mastercard credit or debit card issued in Singapore via Changi Pay

(each a “Participant”).

Promotion

5.     To qualify for the Promotion, the Participant must make a minimum net spend in a single receipt with Mastercard via Changi Pay at participating Cosmetics & Perfumes by The Shilla Duty Free transit outlets during the Promotion Period.

a.     Spend between S$300 and S$649.99 in a single receipt to receive S$20 Changi Pay e-Vouchers; or

b.     Spend a minimum of S$650 in a single receipt to receive S$50 Changi Pay e-Vouchers.

6.     The Changi Pay e-Vouchers will be automatically credited to the Participant’s Changi Pay digital wallet account upon meeting the minimum spending criteria.

7.     This Promotion is limited to two separate spending tiers, awarded on a first-come-first-served basis:

a.     First 4,000 pieces of Changi Pay e-Vouchers (S$5 denomination) for Participants who spend between S$300 and S$649.99 in a single receipt with Mastercard via Changi Pay at Cosmetics & Perfume by The Shilla Duty Free transit outlets during the Promotion Period.

b.     First 10,000 pieces of Changi Pay e-Vouchers (S$5 denomination) for Participants who spend S$650 and above in a single receipt with Mastercard via Changi Pay at Cosmetics & Perfumes by The Shilla Duty Free transit outlets during the Promotion Period.

8.     Each qualifying receipt spend between S$300 and S$649.99 is eligible for a total voucher value of S$20 (4 pieces of S$5 Changi Pay e-Voucher), with a maximum cumulative voucher value of S$100 (20 pieces of S$5 Changi Pay e-Voucher) awarded per Participant during the Promotion Period.

9.     Each qualifying receipt spend S$650 and above is eligible for a total voucher value of S$50 (10 pieces of S$5 Changi Pay e-Voucher), with a maximum cumulative voucher value of S$250 (50 pieces of S$5 Changi Pay e-Voucher) awarded per Participant during the Promotion Period.

10.  Changi Pay e-Vouchers can be used for purchases at participating outlets at Changi Airport Terminals (both Transit and Public Area, excluding Terminal 2 canteen) and iShopChangi.com. Participants must apply the e-Voucher before payment is processed via Changi Pay. The list of participating outlets can be found at https://www.changiairport.com/en/help/changi-app/changi-pay/outlets.html.

11.  All Changi Pay e-Vouchers must be redeemed within 30 calendar days from the date of receipt of the Changi Pay e-Vouchers. Unredeemed Changi Pay e-Vouchers shall expire and be deemed forfeited, and there shall be strictly no extensions, refunds, or replacement given. CAG will not entertain any appeal whatsoever.

12.  The Promotion and Changi Pay e-Vouchers (or any part thereof, including unutilized portion) are strictly non-stackable with any other Promotions, non-transferable, non-refundable, and non-exchangeable for cash, credits, goods or benefits-in-kind, unless otherwise stated. The e-Vouchers are subject to such further terms and conditions as may be stipulated on the e-Vouchers. CAG reserves the right to replace or change the e-Vouchers without prior notice.

13.  CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the Participant’s participation in the Promotion, or the Participant’s redemption and/or use of the gifts and e-Vouchers.

14.  CAG’s determination on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence and/or appeals will be entertained.

15.  All Participants whose e-Vouchers have been unredeemed or forfeited shall not be entitled to any payment or compensation.

16.  In the event of any dispute or complaint related to the Promotion, the Participant shall contact enquiry@changiairport.com within 7 days of the issue arising. CAG reserves the right to make the final decision on all disputes and complaints.

GENERAL TERMS & CONDITIONS

17.  All payment services relating to the use of Changi Pay are provided by Liquid Group Pte Ltd (“Liquid”). CAG is marketing the aforesaid payment services on behalf of Liquid. Liquid is the holder of Major Payment Institution licenses for account issuance, domestic money transfer, cross-border money transfer, merchant acquisition and e-money issuance under the Payment Services Act.

18.  CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Promotion, and each Participant agrees to indemnify and hold CAG harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by CAG in relation to the Promotion.

19.  CAG reserves the right in its sole and absolute discretion to terminate the Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

20.  In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Promotion, these terms and conditions shall prevail.

21.  These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all Participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.

 

These terms and conditions are updated as of 1 April 2025.