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Sign up for a Changi Account to receive the latest updates
- Flight and Airline Information
- Lost & Found
- Other Enquiries
Flight Status Information
Stay informed of your flight status with real-time updates
Contact The Airlines
The Airline Information page includes ground handlers’ contact information for specific airlines.
HELPFUL LINKS
SingPost has ceased the use of PO Boxes from 31 March 2025. Thus, any mail sent to PO Box 168 will be returned to senders. To avoid any disruptions to your mail delivery, please inform all your relevant stakeholders and vendors to direct their mail to:
60 Airport Boulevard
Changi Airport Terminal 2, #04-08
Singapore 819643
For public enquiries, please email enquiry@changiairport.com or call our 24-hour hotline to speak with our Customer Service Representatives:
Contact Number: +65 6595 6868
Please note that your personal data may be shared with our partners and other relevant third parties — to enable them to follow up and reply to you directly on your feedback. By providing your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.
For on-ground enquiries, please visit the Changi Airport corporate reception.
Jewel Changi Airport
For all Jewel-related feedback or enquiries:
Tel: +65 6956 9898
Email: contact.us@jewelchangiairport.com
Changi Rewards Enquiries
For membership and points enquiries, please click here.
iShopChangi Enquiries
For duty-free shopping enquiries, please click here.
Changi Airport Connector, HUB & SPOKE Changi Airport, Changi Jurassic Mile
For venue leasing, events, and partnership enquiries: Email: hubandspoke@changiairport.com
Feedback and Suggestions
If you have feedback or suggestions on how we can enhance your experience at Changi Airport, please let us know here.
Raising Concerns
If you have reason to believe that a Changi Airport Group (CAG) employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to the CAG Fraud and Ethics hotline. Click here for details of the fraud hotline.
To speak to our Changi Experience Ambassador, please contact +65 595 6868.