We have introduced the option of purchasing a single Park & Work eCoupon to cater to your less frequent ad-hoc visits to Changi Airport at a discounted price of S$22 each (usual price: S$36.40).

Depending on your frequency of visits, we offer the flexibility of purchasing a bundle of five (5) Park & Work eCoupons at a bundle price of S$80 (or S$16 each), with each eCoupon consisting of the same 14 hours of parking credit (worth S$36.40). Do note that all Park & Work eCoupons are valid for a 90-day period from the purchase date (for example: eCoupons purchased on 1 May 2024 will be valid till 30 July 2024).

Park & Work eCoupons allow customers to enjoy a seamless purchase and use process, as the eCoupons are available for use immediately based on the IU number registered in his Changi Rewards membership account and/or as confirmed by customers at the point of activating eCoupons . 

There is hence no need to physically collect the physical coupons, and customers do not have to remove the cashcard prior to exit as the activated eCoupon would automatically be used to offset up to S$36.40 worth of parking charges.  Any remaining charges can then be paid via cashcard.

Park & Work eCoupons differ from the Park & Work physical parking coupons, and they are not inter-changeable or exchangeable.  CAG reserves the right to charge a different price, or phase out the Park & Work physical parking coupons sold on iShopChangi.

All Park & Work eCoupons are valid for a 90-day period from the day of purchase, for example eCoupons purchased on 1 May 2024 will be valid till 30 July 2024. No extensions or refunds will be provided for any un-utilised/expired eCoupons. 

Park & Work eCoupons can only be used at the existing 2A, 2B, 3A, 3B, 4A, 4B multi-storey car parks and/or Hub and Spoke car park.

Please note that Park & Work eCoupons cannot be used at the following car parks:

• T2 North/South Link
• T1 East/West Link
• T1/Jewel Carpark
• Changi East Project Office Carpark
• Carparks located within the Changi Airfreight Centre  
• Coach Stands

Park & Work eCoupons are offered to airport staff as an alternative if they choose to park at Changi Airport for the duration of their work day.  Given the higher parking demand from the public at T1/Jewel car park and to ensure sufficient parking capacity is made available to the public, Park & Work eCoupons will hence only be applicable to 2A, 2B, 3A, 3B, 4A, 4B car parks and/or Hub and Spoke carpark only.

We recommend that the Park & Work eCoupon be activated preferably at the start of your visit, to safeguard against the user being unable to activate the eCoupon just before your intended exit.

Activating the eCoupon on a per use basis ensures that it is used only when the Customer intends to do so.  For example, a Customer may have 3 unused Park & Work eCoupons in his Changi Rewards membership account, but is only visiting Changi Airport for a 1 hour duration and wishes to pay the charges via his cashcard.  As long as he does not activate any eCoupon, the Customer will be able to pay the charges via cashcard, and his 3 unused eCoupons would remain valid for future visits. 

Once a Park & Work eCoupon has been activated and used, CAG will not be able to reinstate the used eCoupon. No refunds nor any replacement Park & Work eCoupon will be provided. Please activate the eCoupon only when you are certain on using the eCoupon and before your intended exit from the carpark. 

We will not refund the car park charges which you had paid using the cashcard.  However, you may continue to utilise the activated (but unused) Park & Work eCoupon, for future use within the stipulated validity period.

All Park & Work eCoupons are for single-use and any remaining balance in your Park & Work eCoupon will be forfeited and cannot be used for another visit.

Only a maximum of 1 Park & Work eCoupon may be activated (and used) at any point in time.  However, the Customer may use the Park & Work eCoupon together with other types of eCoupons available under CarPass.  

Please utilise all Park & Work eCoupons within 90 days from the date of purchase. No extensions or refunds will be provided for any un-utilised or expired eCoupons. 

The Park & Work eCoupons are sold as a single coupon or in a bundle of 5, and can only be refunded in the same purchased quantity – provided the single eCoupon or all 5 eCoupons within the bundle purchased have not been activated nor redeemed.  A cancellation fee of S$5 would apply in such an instance, and the Customer may write in to parkandwork@changiairport.com to request for such a refund.  The cancellation fee is not waivable.

No refunds (full or partial) will be allowed, as long as one or more eCoupons (out of the bundle purchased) or single Park & Work eCoupon has been activated or redeemed.

No changes may be made to the type of Park & Work eCoupon once it is purchased. The Customer may write in to parkandwork@changiairport.com to request for a refund provided that the Park & Work eCoupon bundle has been purchased and the originally purchased single Park & Work eCoupon is not activated or redeemed.  A non-waivable cancellation fee of S$5 would apply in such an instance. 

The Park & Work eCoupon scheme is being offered as a temporary scheme. CAG reserves the right to discontinue the sale of the Park & Work eCoupon scheme at any time without prior notice. However, we will continue to honour all existing purchases already made, and such eCoupons issued will continue to be valid for a 90-day period from the day of purchase. 

Please direct all feedback or enquiries to parkandwork@changiairport.com and we will endeavor to respond to you within 3 working days. Our terms and conditions for Park & Work eCoupons can be viewed under the 'Terms & Conditions' tab above.

Only a maximum of 1 Park & Fly eCoupon may be activated (and used) at any point in time. As long as the original eCoupon has not been activated, you are recommended to purchase a new Park & Fly eCoupon with the revised parking duration, and then activate the new eCoupon before your intended exit from the carpark.  You may then write in to parkandfly@changiairport.com to request for a refund of your original eCoupon.

Hence, you are recommended to not activate the Park & Fly eCoupon upon entering the carpark, in the event that there are changes to your travel plans.  You are recommended to only activate your Park & Fly eCoupon shortly before your intended exit from the carpark, after there is certainty in your required parking duration.

Once a Park & Fly eCoupon has been activated, that eCoupon cannot be inactivated, and you will not be able to activate another eCoupon to offset your desired parking duration.  

Yes, you can use the other parking privileges or rebates given to you by CAG, such as free parking for having met the spend criteria at terminal public areas, parking privileges under the Changi Rewards loyalty programme, or parking benefits accorded under CarPass etc, together with your Park & Fly eCoupon. 

Your parking rebates / privileges / redemptions will be stacked in the following order of priority (with the items on top with higher precedence): 

Order 1: Park & Work eCoupon (a maximum of one eCoupon can be used per carpark exit at Terminals 2, 3 and 4 only);

Order 2: Parking rewards redeemed under the Changi Airport and Jewel Changi Airport promotions through CarPass, for having met the spend criteria;

Order 3: Parking rewards redeemed under the Changi Rewards loyalty programme, for having met the spend criteria;

Order 4: Parking privileges under the Changi Rewards loyalty programme (for Monarch,Platinum and Gold members);

Order 5: Any other form of parking benefits accorded under CarPass;

Order 6: Park & Fly eCoupon (maximum of one eCoupon can be used per carpark exit);

Order 7: Parking rebates redeemed with Changi Rewards points;

Order 8: Other physical car park coupon (a maximum of one physical coupon can be used).

Customers are encouraged to verify through CarPass, the eligible parking redemptions, privileges or benefits available to them for that day, before they decide whether to activate the Park & Fly eCoupon. The order above is subject to changes and Customers may refer to https://carpass.changiairport.com/FAQ.html for latest updates.

Activation of an inactive Park & Fly eCoupon can only be done earliest one day before your planned exit date. This is to ensure that you activate your eCoupon only before you intend to exit the carpark. Should you intend to activate or utilise your Park & Fly eCoupon immediately or on another day, you may update your new planned exit date on your eCoupon (go into Changi App > My Carpass > My eCoupons, and click on the pencil icon beside your planned exit date), provided that the eCoupon has not been activated or utilised.

Activating the eCoupon on a per use basis ensures that it is used only when the Customer intends to do so.  For example, a Customer may have an unused Park & Fly eCoupon in his Changi Rewards membership account, but is only visiting  Changi Airport for a 1 hour duration and wishes to pay the charges via his cashcard. As long as he did not activate any eCoupon, the Customer will be able to pay the charges via cashcard, and his unused eCoupon would remain valid for future visits.

Once a Park & Fly eCoupon has been activated and used, CAG will not be able to reinstate the used eCoupon.  No refunds nor any replacement Park & Fly eCoupon will be provided. The Customer is recommended to activate the eCoupon only on the intended day of usage. 

We will not refund the car park charges which you had paid using the cashcard.  However, you may continue to utilise the activated (but unused) Park & Fly eCoupon, for future use within the stipulated validity period.

You may amend or update your new planned exit date on the Park & Fly eCoupon after your purchase (go into Changi App > My Carpass > My eCoupons, and click on the pencil icon beside your planned exit date), as long as the eCoupon has not been activated or utilised. 

All Park & Fly eCoupons are valid for a 90-day period from the day of purchase, and are independent of your input for the planned carpark exit date. 

Only a maximum of 1 Park & Fly eCoupon may be activated (and used) at any point in time. However, the Customer may use the Park & Fly eCoupon together with other types of eCoupons available under CarPass.  

Please utilise all Park & Fly eCoupons within 90 days from the date of purchase. No extensions or refunds will be provided for any un-utilised or expired eCoupons. 

A cancellation fee of S$5 would apply in such an instance, and the Customer may write in to parkandfly@changiairport.com to request for such a refund. The cancellation fee is not waivable.

No refunds (full or partial) will be allowed, as long the purchased Park & Fly eCoupons has been activated or redeemed.

The Park & Fly eCoupon scheme is being offered as a temporary scheme. CAG reserves the right to discontinue the sale of the Park & Fly eCoupon scheme at any time without prior notice.  However, we will continue to honour all existing purchases already made, and such eCoupons issued will continue to be valid for a 90-day period from the day of purchase. 

Please direct all feedback or enquiries to parkandfly@changiairport.com and we will endeavor to respond to you within 3 working days. Our terms and conditions for Park & Fly eCoupons can be viewed under the 'Terms & Conditions' tab above.