Lost & Found
Airport Lost and Found
NOTE: All lost and found items at Changi Airport are solely managed by Changi Airport Group. You may engage our services through our official website.
For matters about lost items within the premises of Changi Airport, please click here.
Items misplaced/ lost onboard the aircraft
For all baggage-related enquiries or items left onboard aircraft, please proceed to the Lost and Found counter at the Baggage Claim Area for assistance. You can also contact the handling agent representing the airline you travelled with.
Click here to find out which handling agent services your airline.
Terminals 1 and 3
Hotline:
1800 723 1423 (toll-free, 24 hours for Terminal 1; 08:30AM to 02:00AM for Terminal 3)
+65 6723 1188 (for overseas callers)
Terminal 4
Hotline: +65 6581 1595 (08:30AM to 02:00AM)
Email address: baggageservicesSG@dnata.com
Terminals 2 and 3
Singapore Airlines Group
Hotline: +65 6597 4501 (07:30AM to 11:30PM)
You may also file a delayed baggage report with Singapore Airlines here.
To submit a search request for an item left on a Singapore Airlines aircraft arriving in Singapore or in a Singapore Airlines operated lounge in Singapore, please click here.
Terminals 1, 2 and 3
Other Airlines
Hotline: +65 6597 4500 (07:30AM to 11:30PM)
Terminal 4
Hotline: +65 6321 5103 / +65 6321 5102 (24 hours)