As the front-runners of Covid-19 vaccine ramp up efforts to seek approval globally for their products to be used in each jurisdiction, the pressure on global supply chain players to effectively distribute these vaccines in a timely manner continues to mount.

Each vaccine platform has different product temperature. For example, the Pfizer/BioNTech mRNA-based vaccine against Covid-19 – which has proven to be 95% effective¹ – is to be stored at -70 degrees Celsius. The Moderna vaccine, on the other hand, is to be stored at -20 degrees Celsius.

As a key pharmaceutical and cargo hub in Asia Pacific, Changi’s air cargo community recognises the importance of delivering these vaccines into Singapore and the region with the highest standards of security, transparency, agility and reliability. A few months ago, the Changi air cargo hub has been readying for the effective air transportation of Covid-19 vaccines.

Joint local taskforce to address risks and challenges

Co-led by Changi Airport Group and Civil Aviation Authority Singapore, the Changi Ready taskforce, comprising key air cargo industry members (such as ground handlers, airlines and logistics partners) and relevant government agencies, was established to pre-identify potential risks and bottlenecks during the air transportation of the vaccines and address these issues through mitigating measures. The taskforce has also formed separate workgroups to create transparency on Changi’s cool chain infrastructure & capabilities, step up processes and enhance data visibility, all of which to ensure that the Changi air cargo hub is prepared and ready for the effective, safe and reliable transportation of vaccines.

Providing an unbroken cool chain environment in Changi

A key aspect of Covid-19 vaccine distribution would be to maintain the cool chain integrity of the shipments throughout the airport environment. To this end, key players such as dnata and SATS have invested in the necessary infrastructure and equipment to provide for a temperature-controlled environment for temperature- sensitive shipments throughout the airport cool chain. In addition to their cold rooms with adjustable temperatures, ranging from -25 to +25 degrees Celsius, both handlers have also rolled out cool dolly services to enhance their respective cold chain handling capabilities. These temperature-controlled containers, allows for temperature-sensitive goods to be moved across the airport through an unbroken cool chain, from their cold rooms to the aircraft and from the aircraft to its intended destination with the highest level of cold chain integrity.



Handling vaccines which require frozen or deep-frozen transportation environment may require the use of dry ice. Changi’s cargo handlers have ready access to dry ice to cater to such shipments, along with trained personnel to handle them. In particular, SATS has the capability to produce up to 4.5 tonnes of dry ice per day. In addition, both cargo handlers are accredited by active container manufacturers. More recently in November 2020, Singapore Airlines was the first carrier in Southeast Asia to attain Envirotainer’s Qualified Envirotainer Provider Training and Quality Program (QEP) accreditation.

Global collaboration for Covid-19 vaccine distribution

Beyond local collaboration, Changi Airport and SATS are also part of a global taskforce – Project Sunrays, with the aim to provide timely and verified information for pharma industry and air cargo stakeholders to support them in their planning and decision-making process. The taskforce, jointly formed by The International Air Cargo Association (TIACA) and Pharma.Aero, has since published an industry white paper detailing the findings on Covid-19 vaccine transportation requirements. The taskforce aims to also establish guidelines for the air cargo industry to ensure the proper handling, storage, and transportation of the expected high volume of Covid-19 vaccines to be transported globally.

The above efforts aim to solidify Changi’s position as a regional pharmaceutical air cargo hub. On 22 Dec 2020, Changi air cargo community rose to the occasion with the successful air import of the first batch of Pfizer-BioNTech Covid-19 vaccines. This is a significant milestone in our fight against the deadly pandemic as the community continues to work closely to ensure the timely and effective distribution of the vaccines into Singapore and the region.

¹ According to primary efficacy analysis of BNT162b2 released by Pfizer
¹ 根据Pfizer发表的BNT162b2的初步效力分析结果

随着2019冠状病毒疫苗的先锋机构努力争取在全球的每个司法管辖区 使用其产品的批准，对全球供应链业者能够及时及有效地分发这些疫苗 的压力同时也不断增加。

每个疫苗平台的产品温度都有所不同。例如对抗2019冠状病毒证实达 到95%效力¹的Pfizer-BioNTech mRNA疫苗就须保存在-70摄氏度的环 境中。另一方面，Moderna mRNA疫苗则必须储存在-20摄氏度下。

作为亚太地区的主要医药与航空货运枢纽之一，樟宜航空货运社群了 解，以最高水平的安全，透明度，灵活度和可靠性将这些疫苗运输到新加 坡的重要性。樟宜航空货运枢纽就已经在几个月前对有效运送2019冠 状病毒疫苗开始做好准备。

组织工作小组以探讨风险和挑战

由樟宜机场集团和新加坡民航局联合带领的Changi Ready工作小组是 由主要的航空货运业成员(例如地勤公司、航空公司和物流公司)以及相 关的政府机构组成。小组的目的在于事先识别空运疫苗时潜在的风险 和瓶颈，并通过缓解措施处理这些问题。小组也分别组织了不同的工作 团队以针对樟宜机场的冷链基础设施和能力建立透明性，提升疫苗机场 货运流程，并加强数据的可视度。这些措施都旨在确保樟宜空运枢纽在 有效，安全并可靠地运输疫苗方面已经准备就绪。

提供不间断的机场冷链环境

2019冠状病毒疫苗分发的一个主要关键将是在整个机场的环境中维持 货物的冷链完整性。为此，dnata和新翔集团等主要业者已经投资所需 的冷链基础设施和设备，以便为温度敏感的货物在整个机场冷链中提供 温控的环境。除了可调整温度(介于-25至+25摄氏度之间)的冷藏室之 外，这两家地勤公司也推出了空侧地面冷链推车服务，以提升各自的冷 链处理能力。这些温控的容纳箱让温度敏感的货物能够在保持最高的 冷链完整性的情况下从地面冷藏室到飞机，以及从飞机到地面冷藏室。



处理冷冻和深冻疫苗的运输可能需要使用干冰。樟宜机场的地勤公司 能迅速存取干冰以处理这类的货物，也备有相关的受训人员。新翔集团 就有能力每天产生4.5公吨的干冰。另外，这两个地勤公司也获得冷链 集装箱制造商的认可。在2020年11月，新加坡航空公司是东南亚首家 获得合格Envirotainer服务提供者培训和质量计划(QEP)认证的航空公司。

2019冠状病毒疫苗分发的全球协作

除了本地社群协作之外，樟宜机场和新翔集团也是全球专门工作小组 Project Sunrays的成员。这个小组旨在为医药业和航空货运业的利益 相关者提供及时与受过验证的信息，以支持他们的计划和决策过程。由 国际航空货运协会(TIACA)和Pharma.Aero联合组成的这个全球专门 工作小组自成立后已经发表了行业白皮书，其中阐明了2019冠状病毒 疫苗运输需求的调查结果。工作小组也打算为航空货运业者建立相关 的指导方针，以确保预计高量运输全球的疫苗有效处理、存储和运送。

以上的上述旨在巩固樟宜机场作为医药航空货运枢纽的地位。2020 年12月22日，樟宜航空货运社群成功迎来了第一批Pfizer-BioNTech 2019冠状病毒疫苗。这是我们与这个致命疫情对抗的一个重要里程 碑。樟宜航空货运社群并继续密切合作，以确保疫苗能够及时有效地分 配到新加坡及本地区。

In boosting resiliency and competitiveness of Singapore air cargo hub, Changi Airport Group and our key cargo partners are working together on a digital transformation journey to enhance collaboration within the air cargo industry.

In October 2019, Changi organised a design sprint workshop (CargoDiGi-COWorkshop).The ‘CO’ represents a vision to Connect, Community, Collaborate and Co-create with our stakeholders to build a stronger air cargo community. At the workshop, stakeholders representing the different air cargo supply chain nodes came together to discuss perennial bottlenecks that our community has been facing. Together, we ideated use cases which could alleviate these issues and create new opportunities. The goal was to enable digital collaboration to improve operational efficiency and enhance supply chain visibility for Changi Airport.

A good case example of how a community data-sharing platform and its applications have benefited its air cargo community is Brussel Airport’s BRUcloud. BRUcloud enables the key cargo stakeholders to gain greater shared insights on cargo flows, allows end-to-end tracking of processes, and as a result, streamline operations. With BRUcloud, stakeholders can continuously enhance and build on the ecosystem of applications to strengthen their cargo handling abilities.

	It's essential that all parties involved in the project are willing to share data, to collaborate and align their processes to achieve more unity, which is more efficient for everyone.
	— Brussels Airport Company

In June 2020, the Changi Air Cargo Community System (ACCS) was officially launched. The Changi ACCS is an open ecosystem of collaborative and community-based applications underpinned by an information-sharing platform that aggregates data from all parties involved in the cargo handling process, to optimise operational efficiencies and enable end-to-end digitisation of the air cargo supply chain. This initiative is aligned with Singapore’s ambition to develop Singapore as a global leading logistics hub, and to create a vibrant, smart and quality air hub, supported by operational excellence and innovation.

樟宜机场集团和主要航空货运合作伙伴携手进行行业数码转型以加强 业内的协作，从而提升新加坡航空货运枢纽的弹性和竞争性。

在2019年10月，樟宜机场集团主办了一场设计冲刺法工作坊(Cargo DiGi-CO工作坊)。在此，'CO'代表了业内的连接(Connect)、社群 (Community)、协作(Collaborate)和共同创造(Co-create)，以建立一个 更强大的航空货运社群。在工作坊上，代表不同空运物流环节的利益相 关方聚集一堂，讨论航空货运业一直以来所面对的瓶颈。参与者一起构 思了可以减轻这些问题并创造新机的用例，旨在促使数码化的协作，从 而提高运营效率和供应链的可视度。

其中一个展示了航空货运社群如何从航空货运社群数据共享平台及其 数字用例获益的实例是布鲁塞尔机场的BRUcloud。BRUcloud让利益 相关者能够获得有关货物流量的可视度，促使端对端的程序追踪，从而 达成精简运作。利益相关者能够通过BRUcloud连续不断地提升和扩展 数字用例的生态系统，以达到强化货物处理能力的效益。

	所有参与计划项目的相关者必须愿意分享数据，以共 同协作，并调整他们的流程以达成统一化。这将为整 个航空货运生态系统带来更高的效率。
	— 布鲁塞尔机场公司

樟宜航空货运社群数据共享平台(ACCS)在2020年6月正式启用。这是 一个由协作和基于社群的应用程序组成的开放式数据生态系统，以信息 共享平台为基础。该平台汇总了货运处理过程中所有相关者的数据，以 优化运营效率，并实现航空货运供应链端到端的数码化。这项举措符合 新加坡发展成为全球领先的物流枢纽的目标，并在卓越的运营和创新的 支柱下创建活力十足，智能及优质的航空货运枢纽。

Among the list of community-generated ideas during the design sprint workshop, the Community Insights, and the Truck Dock Slot Booking (TDSB) applications were prioritised as the first two use cases for introduction into the ACCS. Users of ACCS can already access Community Insights, while TDSB is currently undergoing a trial amongst a pilot group.

In the meantime, Changi has started engaging relevant industry stakeholders for the next wave of potential use cases to be introduced in the ACCS.

Community Insights application

In response to Covid-19’s disruption to supply chains, the Community Insights application was launched in the ACCS to provide greater visibility to the air cargo community. The Community Insights dashboard provides our cargo stakeholders with updated cargo traffic data, trends, and forward flight schedules for our users to better plan resources.

CAG encourages all members of the air Cargo community to come on board the ACCS platform by registering at https://sin.nallian.io/

Truck Dock Slot Booking (TDSB)

The Truck Dock Slot Booking (TDSB) application aims to even out cargo lodging and collection to and from the cargo terminal for cargo handlers, freight forwarders and truckers, leading to resource optimisation, improved ground efficiency and enhanced visibility. A pilot group comprising of dnata, SATS, freight forwarders (Agility, Alliance 21, Cargotec and DHL Global Forwarding) and partner trucking companies, is trialing this initiative. The trial began in November 2020.

	Agility is aligned with Changi Airport’s objective to improve overall efficiency through digitisation. Along with making truck slot timings more transparent and measurable, processes can be standardised and improved. We want to make cargo retrieval and tendering a simple and efficient process, and keep costs down.
	— Eddie Sng, Managing Director, Agility International Logistics

参与者在设计冲刺法工作坊所提出的建议当中，"社群信息" (Community Insights)和卡车时刻预定用例(TDSB)被选为优先引入 ACCS的首两个用例。ACCS用户已经能够使用Community Insights，而 TDSB正处于试点小组进行试运的阶段。

与此同时，樟宜机场已经开始与有关的行业利益相关者协调下一轮可能 引进ACCS的用例。

Community Insights 应用程序

为了缓解2019冠病毒疫情对供应链所带来的干扰，Community Insights应用程序被引入ACCS，为航空货运社群提供更高的可视度。信 息仪表板提供最新的货运吞吐量数据、趋势以及未来的航班时间表，让 用户能够更好地进行资源规划。

樟宜机场集团鼓励航空货运社群的所有成员到https://sin.nallian.io/注册为ACCS平台用户。

卡车时刻预定用例(TDSB)

卡车时刻预定用例(TDSB)应用程序旨在让地勤公司，货运代理和卡 车公司在货运站达成更均衡的货物装卸流程，从而优化资源，提高地 勤效力，并且增加可视度。由dnata、新翔集团、货运代理(Agility、 Alliance 21、Cargotec和DHL Global Forwarding)以及卡车公司组成 的试点小组正在对这进行试用。试用期由2020年11月开始。

	Agility与樟宜机场通过数码化提高整体效率的目标 一致。除了使得卡车装卸时段的安排得更加透明和 可衡量之外，我们也可以对流程进行标准化和改进。 我们希望让货物的装卸程序变得简单有效，并降低成 本。
	— Agility国际物流董事长总经理Eddie Sng

Online training with Agility and A21 on usage of TDSB web application
Agility和A21对使用TDSB应用程序的在线培训

At Brussels Airport, the introduction of a similar truck slot booking application on BRUcloud has helped to smoothen peaks and minimise waiting times. One of the cargo handlers even reported a productivity improvement by 33%¹ through the use of the application.

Changi would like to sincerely thank all partners who are providing valuable feedback and dedicating resources towards the TDSB trial

Please reach out to cagcld@changiairport.com on any feedback or to indicate your company’s interest to participate in the Changi TDSB trial

For more information on the benefits of TDSB, please refer to the factsheet on the next page.

在布鲁塞尔机场的BRUcloud中，相似的卡车时刻预订应用程序已经起 到缓解高峰和减少等候时间的作用。其中一个地勤公司甚至由于使用 该用例而在生产力方面改善了33%¹。

樟宜机场谨此对所有在TDSB试用期提供宝贵反馈和资源的合作伙伴给 予衷心的感谢。

有兴趣参与TDSB用例的公司，或对此项目有任何反馈，请通过 cagcld@changiairport.com 与我们联系。请参阅下一页以了 解更多有关TDSB效益的详情。

Chinese express carrier YTO Cargo Airlines joined Changi Airport’s family of freighter operators when its inaugural flight landed at Changi Airport from Hangzhou in the afternoon of 2nd November 2020. The launch of thrice weekly services between Singapore and Hangzhou expands much-needed capacity to meet demand for airfreight amid the Covid-19 pandemic.

Alibaba’s logistics arm, Cainiao will utilise YTO Cargo Airlines’ services for the transportation of e-commerce shipments. The direct airfreight route between Hangzhou and Singapore will improve Cainiao’s stability and efficiency in achieving its goal of global delivery within 72 hours in Southeast Asia, amid a surge in cross-border e-commerce orders. The timely launch of the new flights also caters for the expected increase in air cargo demand during year-end online shopping festivals such as Singles Day.

Mr David Su, YTO Cargo Airlines’ Chairman said, “We are delighted to launch our newest route to Changi Airport, together with our shareholder and core strategic partner Cainiao. Singapore is one of the key hubs in the Southeast Asia market, while Hangzhou is the cradleland of e-commerce in China. We are committed to responding to customer demands by providing five-star service and supporting bilateral trade between China and Singapore.”

Mr Lim Ching Kiat, Changi Airport Group’s Managing Director of Air Hub Development said, “We are pleased to welcome YTO Cargo Airlines to Changi’s family of airlines. In these challenging times, the additional capacity provided by YTO Cargo Airlines will help support global supply chains and facilitate the transfer of essential goods between countries. As an express carrier, YTO Cargo Airlines will enable fast air transportation of cross-border e-commerce shipments so that customers can benefit from timely deliveries, amid the rise of online shopping and disruptions in the aviation industry.”

樟宜机场迎来中国快递航空公司圆通航空首次飞往新加坡的航班，首航 于2020年11月2日下午从杭州抵新。在2019冠病毒疫情的环境下，空运 需求倍增，而这趟每周三班往返新加坡和杭州的货运航班服务提高了急 需的空运能力。

阿里巴巴旗下物流公司菜鸟将利用圆通航空的服务运送电子商务的货 物。在跨境电子商务订单日益剧增的情况下，新加坡与杭州之间的直飞 货运航班将改善菜鸟对于达成东南亚72小时之内的运送目标的稳定性 和效率。新航班的及时启动也满足了诸如"光棍节"等年末在线购物节期 间航空货运需求的预计增长。

圆通航空董事长苏秀锋先生说:"我很高兴和我们的股东兼最核心的合 作伙伴菜鸟一起，开通杭州直飞新加坡的货运航线，新加坡是东南亚 最重要的市场之一，杭州是中国电子商务的发祥地，我们有信心通过五 星级的服务把这两个重要市场的客户服务好，促进中新两国的贸易交 流。"

樟宜机场集团航空业务发展董事总经理林振杰先生说:"我们很高兴圆 通航空能够加入樟宜机场的大家庭。在这个艰难的时期里，圆通航空所 提供的额外运送能力将有助于支持环球供应链，并促近必需品的跨境运 输。作为一个快递运输航空公司，圆通航空能促使快速的跨境电子商务 货物的运输，让客户能够在这个线上购物崛起，空运业被受干扰的时期 里受益于及时的运送服务。"