Yes, there is a fee associated with our Meet & Greet services, which varies depending on the level of service required. Our basic package includes a personalised greeting and assistance with immigration, while more comprehensive options offer additional services, such as luggage assistance and coordination of transportation. Detailed pricing and package options can be found on our website or by contacting our customer service team, who can provide a tailored solution to fit your needs.

Our meet and greet services are available 24/7, ensuring that we're there to welcome you, regardless of your arrival time at Changi Airport. This round-the-clock availability reflects our commitment to providing a comfortable and hassle-free experience for all passengers.

At Changi Airport, each terminal's passenger meeting point is strategically positioned within the arrival meeting hall, marked by clear signage and equipped with comfortable seating areas for your convenience. After collecting your baggage, simply follow the "Meet & Greet" signs to find a counter where our welcoming staff is ready to greet you.

Our meet and greet services are designed to be inclusive, offering assistance to all passengers, whether you're a frequent flyer, first-time visitor, family with young children, or travellers with special needs. We strive to accommodate all requests to the best of our ability. However, we encourage passengers to inform us of any specific requirements or considerations at the time of booking to ensure we can provide the most suitable and effective service upon your arrival or departure.