- You can pre-book one (1) tour itinerary up to fifty (50) days prior to your intended tour date.
- Alternatively, when you arrive at the airport, you can visit our tour booth(s) in the transit area for assistance. Please note that seat availability is subject to availability.
- Upon arrival at Changi Airport, please remain in the transit area and refrain from clearing Arrival immigration as the Free Singapore Tour booths are located within the transit area.
- The Free Singapore Tour booths are located at:
If you are transiting through this tiny island-state, you can discover Singapore’s sights and sounds, and rich heritage with the Free Singapore Tour. For travellers with at least 5.5 hours to 24 hours to spare till your connecting flight, join one of our free 2.5-hour guided tours.
There are three bus tour itineraries to choose from, each featuring two brief photo stops at iconic landmarks.
TOUR ELIGIBILITY
T2
TRANSIT
Level2, Departure Transit Hall
(Near Gate F50)
Opening hours:
7:00 AM-7:00PM
T3
TRANSIT
Level2, Departure Transit Hall
(Near Gate A1-A8)
Opening hours:
7:00 AM-7:00PM
- Passport, boarding passes, valid entry visa (if required) and tour booking confirmation are required for registration. Eligibility to participate in the tour is subject to entry requirements stipulated by the Immigration and Checkpoints Authority of Singapore.
- If you have bulky or wheeled cabin baggage, alcohol, or duty-free items, you must deposit them at a Baggage Storage counter in the transit area before checking in for the tour. Please note that fees apply for this service.
- Electronic devices are not permitted to be stored. They must be hand-carried during the tour.
- Seats are allocated on a first-come, first-served basis.
- Each transit passenger is permitted to reserve only one tour during their layover.
- Tour itineraries are subject to change, depending on weather and traffic conditions.
- Transit passengers can only enter and exit Singapore once during their layover, in compliance with the regulations set by Immigration and Checkpoints Authority of Singapore.
- Items such as Tobacco, cigarettes, vaporizers and e-cigarettes are not permitted on all tours, as the listed items are either banned or taxable upon entry into the Republic of Singapore.
Certain tour itineraries feature food sampling segments. If you have any food allergies, please take necessary precautions and inform the tour guide before the tour commences.
Tour timings and itineraries
| Tour Timing | Tour Itinerary | Reporting Time (at Booth) |
10:00 AM - 12:30 PM |
Changi Precinct Tour |
Before 8:30 AM |
12:00 PM - 2:30 PM |
City Sights Tour |
Before 10:30 AM |
1:00 PM - 3:30 PM |
Heritage Tour |
Before 11:30 AM |
4:00 PM - 6.30 PM |
City Sights Tour |
Before 2.30 PM |
6:00 PM - 8:30 PM |
Heritage Tour |
Before 4:30 PM |
7:00 PM - 9:30 PM |
City Sights Tour |
Before 5:30 PM |
Frequently Asked Questions
The Free Singapore Tour booths are open daily. The operating hours are
T2
Transit
Level2, Departure Transit Hall
(Near Gate F50)
Opening hours:
7:00 AM-7:00PM
T3
TRANSIT
Level2, Departure Transit Hall
(Near Gate A1-A8)
Opening hours:
7:00 AM-7:00PM
All tours are conducted in English. Chinese audio devices are available upon request at the registration booth
Depending on the issuing country of the passport you are holding, passengers of eligible nationalities enjoy visa-free entry into Singapore. Please click here to find out if you require a visa to enter Singapore. Possession of a valid visa does not guarantee entry into Singapore. Please refer to the entry requirements for more information.
Visa Free Transit Facility (VFTF)
Passengers of eligible nationalities may also qualify for VFTF if prevailing entry requirements are met. Assessment for entry is determined by the Immigration and Checkpoints Authority (ICA) officers at the point of entry. For more information, please click here.
Please note that extension of stay is strictly prohibited for transit travellers under the VFTF.
Yes, it is a requirement for clearing Arrival Immigration. For a seamless experience, you are strongly encouraged to complete the online Singapore Arrival Card within three (3) days prior to the date of arrival in Singapore.
For more information, please visit: https://www.ica.gov.sg/enter-transit-depart/entering-singapore/sg-arrival-card
Yes, you can pre-book only one (1) tour itinerary up to fifty (50) days before your intended tour date. Before booking, please ensure that your layover coincides with the tour schedules. Once you're ready, select your preferred tour, date, and time, and follow the booking process.
Upon arrival at Changi Airport, please make your way to the nearest Free Singapore Tour booth in the Transit Area at least 90 minutes before your scheduled tour timing.
Please refer to the Terms and Conditions of the Free Singapore Tour.
All Free Singapore Tour participants are required to sign an Indemnity Form when reporting at the Free Singapore Tour service counter before commencement of tour.
To ensure a smooth experience for all tour participants, it is essential for transit passengers to arrive at the Free Singapore Tour booth at least 90 minutes prior to the scheduled tour start time for the check-in process and attendance confirmation. Tour check-in will close 75 minutes before the tour commences. Following a short briefing, the group will clear Arrival Immigration together.
The Free Singapore Tour is exclusively available for transit and transfer passengers of Changi Airport only. If you are visiting Singapore, you are not eligible to participate in the tour.
No, passengers who participate in the Free Singapore Tour are required to complete the entire tour programme without breaking away from the group.
Participants will be transported back to Changi Airport. Drop-off points include Terminal 2, Terminal 3, and Terminal 1/Jewel Changi Airport.
All passengers are responsible for their subsequent flight check-in and security procedures at their respective terminals.
No, passengers without a transit hotel booking are not permitted to participate in the Free Singapore Tour.
As this complimentary service is for transit and transfer passengers of Changi Airport, passengers with a long layover may consider booking accommodation at Changi Airport’s full-fledged transit hotels. The transit hotels offer flexible block-hour rates and are conveniently accessible before (if you arrive early) and after the tour (if you depart late).
Unfortunately, the tours are not suitable for wheelchair and stroller users due to the tour route.
You can only participate in one tour as transit passengers can only enter and exit Singapore once, in accordance with the guidelines provided by the Immigration and Checkpoints Authority of Singapore (ICA). More information on each of the tour itineraries are available on the Free Singapore Tour website.
Passengers below 18 years old are unable to participate in the tour alone unless accompanied by an adult. All passengers have to sign an indemnity form prior to the tour, and signatories must be 18 years old and above.
In the unlikely event that participants are separated from the tour group, they must arrange their own transportation to the airport at their own expense.
If you need further assistance, please email us at cag.fst@changiairport.com. We will respond to you within 7 working days.
SINGAPORE TRANSIT TOUR
For transit travelers with at least 7 hours between flights and want to explore beyond the complimentary tours, there are three paid tour options, ranging from 4 to 6 hours. Choose the one that best fits your itinerary and interests and immerse yourself in the city's vibrant culture, iconic attractions. Click here to find out more!
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