SPEND AND REDEEM A HELLO KITTY AND FRIENDS PREMIUM (each a “PREMIUM”) FROM S$12.90 EACH (“SHOPPING PROMOTION”)
1. This Shopping Promotion is organised by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).
2. By participating in this Shopping Promotion, all participants shall be bound by the following terms and conditions and all amendments, additions, replacements and modifications hereto as may be made from time to time.
3. This Shopping Promotion is valid for all qualifying spend and/or redemptions made at and during the following locations/periods (the “Promotion Periods”):
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In Terminals - Transit Areas and Public Areas of Changi Airport |
Jewel Changi Airport |
On iShopchangi.com |
Qualifying Spend Tiers and
Eligibility of Redemption/ Purchase of Premium
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For purchases made at the Transit Areas and Public Areas of Changi Airport:
With a minimum of S$60 spend in a single receipt, the participant is eligible to buy one (1) premium at the price stated below.
Purchase of the Premium at the dedicated booths in Transit Areas and Public Areas of Changi Airport.
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For purchases made at Jewel Changi Airport:
With a minimum of S$60 spend in a single receipt, the participant is eligible to buy one (1) premium at the price stated below.
There will be no booths located in Jewel Changi Airport. Purchase of the Premium at the dedicated booths in Transit Areas and Public Areas of Changi Airport.
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For purchases made on iShopChangi.com:
With every S$60 spend in a single transaction; the participant is eligible to buy one (1) premium at the price stated below.
Capped at 4 redemption per cart.
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Mastercard and Changi Pay Exclusive Promotion
(For purchases made in terminals and Jewel Changi Airport)
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For purchases made at the Transit Areas and Public Areas of Changi Airport and Jewel Changi Airport:
With a minimum of S$50 spend in a single receipt paid with either Mastercard OR Changi Pay; the participant is eligible to buy one (1) premium at the price stated below.
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Not applicable |
| Selling Price of Purchase-With-Purchase Premium |
- Hello Kitty hand warmer cushion - S$12.90
- Cinnamoroll hand warmer cushion - S$12.90
- Green puffy bag with bag charm* - S$29.90
- Blue puffy bag with bag charm* - S$29.90
- Lilac puffy bag with bag charm* - S$29.90
- Hello Kitty cabin luggage with sticker – S$49.90
- [iShopChangi Exclusive] Charcoal puffy bag with bag charm* – S$29.90
* Bag charms given are randomised
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4. To be eligible for this Shopping Promotion, participants must meet the following minimum qualifying spend tiers:
5. The Purchase-With-Purchase Premiums are available at the redemption booths listed below:
| Area |
Location |
Operating Hours |
| Public Areas |
Terminal 3, Basement 2 (Next to Swensen's) |
11:00am to 10:00 pm
(last redemption 9.30pm)
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| Transit Areas |
Terminal 1, After Immigration near Shilla |
24 hours daily |
| Terminal 1, Opposite Sunglass Hut |
| Terminal 2, Event Area (Next to Discover Singapore) |
| Terminal 3, Infront of Pret A Manger |
| Terminal 4, Event Area (Near Gassan Watch) |
6. Except for qualifying spends via iShopChangi.com, payments for all purchase(s) of premium(s) may be made via the Changi App or through digital payment modes as accepted at the redemption booths. Participants must bring along their qualifying purchase receipt and/or premium purchase confirmation email (paid via the Changi App) for redemption. For qualifying spends via iShopChangi.com, payment for the purchase(s) of premium(s) on iShopChangi.com must be through iShopChangi.com. Delivery / collection of premium will be made together with the purchase order.
7. All amounts spent at retail and food & beverage (F&B) outlets within Changi Airport terminals and Jewel Changi Airport are qualifying spend, except for the following: Changi Lounge, Shaw movie tickets, YotelAIR Singapore Changi Airport, online purchases, including website or app ticket purchases for Jewel Attractions, banks / ATMs / money changers / financial services, SISTIC / AXS / SAM payments, cash card / stored value cards top-up transactions, purchase of gift cards/ topping up of gift cards or loyalty cards, temporary vendors at promotional spaces, e.g. Jewel Atrium and Cloud9 Piazza, lounges, passenger meeting services counters, left-luggage service counters, tour and travel services, online/kiosks purchases with electronic receipts, car rental services, airport shuttle and transportation counters.
8. All amounts paid for the purchase of tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, or any tobacco derivative or substitute) are excluded from the calculation of the qualifying spend.
9. All payments for the qualifying spend can only be in the form of cash (in local currency or equivalent amount in foreign currency), NETS, credit cards or digital payments. Payment made using in-store vouchers (e.g. FairPrice vouchers), Changi Dollar vouchers, Changi Rewards eVouchers, Changi Rewards Jewel Voucher, CapitaVoucher, eCapitaVoucher, Changi Rewards e-Voucher Flexi or Changi Gift Cards are excluded from the calculation of qualifying spend. Partial payment using vouchers, Changi Dollar vouchers, Changi Rewards eVouchers and Changi Gift Cards will be accepted provided the qualifying spend amount was paid in cash, NETS or credit cards.
10. Participants who make their qualifying spend may purchase the premium on a later date than the date of purchase but before the end of the relevant Promotion Period.
11. Bag charms given are randomised.
12. All premium sold are strictly non-refundable and non-exchangeable.
13. iShopChangi exclusive premium (Charcoal puffy bag with bag charm) must be purchase together with the participant’s qualifying purchase on iShopChangi.com and bag charm given are randomized.
14. Availability of the premiums are while stocks last and CAG reserves the right, without prior notice, to replace the designs of the premium or change the relevant Promotion Period.
SPEND A MINIMUM OF S$60 ON ISHOPCHANGI.COM & IN THE PUBLIC AREAS AND TRANSIT AREAS OF CHANGI AIRPORT (EXCLUDING JEWEL CHANGI AIRPORT) AND GET UP TO S$20 WORTH OF RETURN VOUCHERS ON YOUR NEXT PURCHASES! (“SHOPPING PROMOTION”)
15. This Shopping Promotion is organised by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).
16. By participating in this Shopping Promotion, all participants shall be bound by the following terms and conditions and all amendments, additions, replacements and modifications hereto as may be made from time to time.
17. This Shopping Promotion shall be from 0000 hours (SGT) on 01 November 2024 to 2359 hours (SGT) on 31 December 2024 (the “Promotion Period”).
18. To be eligible for this Shopping Promotion, participants must meet the following minimum qualifying spend tier:
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Transit Areas & Public Areas of Changi Airport (excluding Jewel Changi Airport) or on iShopChangi.com |
| Qualifying Spend |
With a minimum spend of S$60 in a single receipt or transaction, a participant will be eligible to redeem the following:
One S$5 discount voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;
AND
One S$15 discount promotion code on iShopChangi.com^ (minimum spend of S$60 is required).
* Discount voucher must be redeemed within 24 hours.
^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.
For purchases made on iShopChangi.com:
With a minimum spend of S$60 on a single order on iShopChangi, a participant will be given one S$15 discount promotion code via a system generated email upon the completion of their order, for the participant’s next purchase on iShopChangi.com^ (minimum spend of S$60 is required) [by applying the promo code at the Checkout page at iShopChangi.com].
Purchase date on iShopChangi.com and order collection or delivery date must be within the Promotion Period.
^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.
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Changi Pay Exclusive Promotion
[This promotion is only applicable for in terminal purchases only]
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With a minimum spend of S$50 in a single receipt or transaction, a participant will be eligible to redeem the following:
One S$5 Changi Pay e-Voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;
AND
One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).
* e-Voucher must be redeemed within 24 hours. E-Voucher will be automatically credited to Changi Pay wallet.
^ Promotion code is valid till 31 January 2025. Limited to 3 use per participant.
AND
< This promotion can be stacked with the above S$5 Changi Pay e-Voucher promotion >
< This promotion is limited to the first 2,500 e-Vouchers only >
An additional S$5 Lotte Duty Free e-Voucher for the participant’s next purchase (minimum spend of S$50 is required) in Lotte Duty Free outlets in Changi Airport Terminals.
The S$5 e-Voucher will be automatically credited to the participant’s Changi Pay wallet to be used at Lotte Duty Free outlets in Changi Airport Terminals. The e-Voucher will be credited to the participant’s Changi Pay wallet ‘Vouchers’ tab instantly and must be redeemed by 1 January 2025, SGT 2359 hours.
The S$5 Lotte Duty Free e-Voucher can be used for the participant’s subsequent purchase (with a minimum spend of S$50 required via Changi Pay) and limited to one (1) e-Voucher and one (1) passport applied per transaction at Lotte Duty Free outlets in Changi Airport only.
Each eligible customer is only entitled to receive the Lotte Duty Free e-Voucher twice (2) during the Promotion Period.
The Lotte Duty Free e-Voucher shall not apply in conjunction with any other privileges or promotions unless otherwise stated.
The Lotte Duty Free e-Voucher is strictly non-refundable, non-transferable, non-assignable and not exchangeable for cash.
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Changi Pay Exclusive Promotion
[This promotion is only applicable for purchases on iShopChangi.com]
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On iShopChangi.com with a minimum spend of S$60 in a single receipt or transaction, a participant will be eligible to redeem the following:
One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).
* e-Voucher must be redeemed within 24 hours. E-Voucher will be automatically credited to Changi Pay wallet.
^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.
AND
< This promotion can be stacked with the above S$5 Changi Pay e-Voucher promotion >
< This promotion is limited to the first 2,500 e-Vouchers only >
An additional S$5 Lotte Duty Free e-Voucher for the participant’s next purchase (minimum spend of S$50 is required) in Lotte Duty Free outlets in Changi Airport Terminals.
The S$5 e-Voucher will be automatically credited to the participant’s Changi Pay Wallet to be used at Lotte Duty Free outlets in Changi Airport Terminals. The e-Voucher will be credited to the Eligible participant’s Changi Pay wallet ‘Vouchers’ tab instantly and must be redeemed by 1 January 2025a, SGT 2359 hours.
The S$5 Lotte Duty Free e-Voucher can be used for the qualifying customer’s subsequent purchase (with a minimum spend of S$50 required via Changi Pay) and limited to one (1) e-Voucher and one (1) passport applied per transaction at Lotte Duty Free outlets in Changi Airport Terminals only.
Each eligible customer is only entitled to receive the Lotte Duty Free e-Voucher twice (2) during the Promotion Period.
The Lotte Duty Free e-Voucher shall not apply in conjunction with any other privileges or promotions unless otherwise stated.
The Lotte Duty Free e-Voucher is strictly non-refundable, non-transferable, non-assignable and not exchangeable for cash.
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Mastercard Exclusive Promotion
[This promotion is only applicable for in terminal purchases only]
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At Transit Areas and Public Areas (excluding Jewel Changi Airport) of Changi Airport, with a minimum spend of S$50 in a single receipt or transaction, a participant will be eligible to redeem the following:
One S$5 discount voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;
AND
One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).
* Discount voucher must be redeemed within 24 hours.
^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.
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19. Purchases and/or transactions made at the following outlets at Singapore Changi Airport are excluded from and will not qualify for the Shopping Promotion:
- Banks
- Money changing facilities
- Medical clinics
- Top-up card machines
- Postal services & Post-on-Wheels
- Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)
- Transit Hotels
- Hotel reservation counters
- Airport shuttle and transportation counters
- Car Rental
- Changi Recommends outlets and service counters
- Passenger meeting services counters
- Left luggage service counters
- Telecommunication outlets and service counters (e.g. M1)
- Temporary outposts
- Tour and travel services
- Jewel Changi Airport
- Tobacco products (including without limitation cigarettes, cigars, or any other forms of tobacco, or any tobacco derivative or substitute)
Purchases of Changi Airport Park & Fly Parking Coupons made on iShopChangi.com are excluded and will not qualify as qualifying purchases.
The list of participating outlets and products for the Shopping Promotion is subject to change by CAG at its discretion, without prior notice.
20. Payments (or partial payments) for the qualifying spend may only be in the form of cash (in local currency or equivalent amount in foreign currency), NETS, credit cards or digital payments. Payment made using in-store vouchers (e.g. FairPrice vouchers), Changi Dollar vouchers, Changi Rewards eVouchers, Changi Rewards Jewel Voucher, CapitaVoucher, eCapitaVoucher, Changi Rewards e-Voucher Flexi or Changi Gift Cards are excluded from the calculation of qualifying spend. However, partial payment using vouchers, Changi Dollar vouchers, Changi Rewards eVouchers and Changi Gift Cards will be accepted provided the qualifying spend is paid in cash, NETS or credit cards.
21. Availability of the S$5 off S$60 return vouchers are while stocks last.
22. Amounts paid for the purchase of tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, or any tobacco derivative or substitute) will not be eligible for the redemption of any discounts voucher / eVoucher.
23. Usage of return discount voucher/ eVoucher instore are not applicable to all F&B outlets, Jewel Changi Airport and these tenants: 7-11, Balenciaga, Bottega Veneta, Burberry, Bvlgari, Cartier, Cheers, Chloe, Coach & Furla, Dior, Electronics Computers by Sprint-Cass, Fairprice, Fendi, Ferragamo, Gucci, Hermes, Hugo BOSS, iStudio, Longchamp ,Louis Vuitton, Lululemon, Marc Jacobs, MCM ,Metapod, Michael Kors, Moncler, Polo Ralph Lauren, Pomellato, Prada, Qeelin, Ray-Ban, Roger Vivier, Rolex, Saint Laurent, Samsung Experience Store, SONY, Stefano Ricci, Tech House, The Digital Gadgets, The Fashion Place, The JellyHearts, Tiffany and Co, Tod’s, Tory Burch, Zegna (subject to change)
24. ISHOPCHANGI PROMO CODE TERMS & CONDITIONS
- The iShopChangi promo codes are valid for three (3) time use per participant while stocks last, is non-exchangeable, and cannot be used in conjunction with any other promotions, offers, eVouchers etc.
- The iShopChangi promo codes are valid for both non-travellers and travellers.
- Unless otherwise stated, all standard iShopChangi promotional codes are governed by product exclusions and are not valid with all products retailed under Airport Pharmacy, Ban Leong Technologies, Chanel, Changi Airport Park & Fly Coupons, Changi Airport Park & Work Coupons, Changi Recommends, Crystal Tomato, Digital Hub, Dior, Dyson Authorized Reseller, iStudio, Levante, La Mer by Shilla Travel Retail Pte Ltd, Me Nation Pte Ltd, Metapod, OnSmart, Oppo Official SG, Samsung (Ottno), Selected Best Price Flash Deals, SG Elect Store, Shilla Retail Plus Pte Ltd, Shopitree, Skin Inc, Sony Singapore, Valencia, Selected products from Authorized Supplier #2044, #2143, Changi Airport Group #2138, #2174, #2210, Chow Tai Fook, Gold Heart, Kwanpen, Luvenus, Macallan, Sift & Pick, Vincent Watch, William Grant & Sons. Refer to (https://www.ishopchangi.com/en/support/faq/promotions-and-discounts.html#3) for the latest exclusion list.
- iShopChangi’s promo code is non-exchangeable and cannot be used in conjunction with any other promotions.
- iShopChangi’s promo code is considered redeemed if the participant cancels the order.
25. GENERAL TERMS & CONDITIONS
- CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all participants.
- CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Shopping Promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by CAG in relation to the Shopping Promotion.
- CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.
- In the event of any inconsistency between these terms and conditions and any other form of publicity collaterals relating to the Shopping Promotion, these terms and conditions shall prevail.
- These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.
- Participation in the promotion requires the processing of participants’ personal data, including full name and email address. CAG may use participants’ personal data for the purposes of administering the Shopping Promotion, matching personal data collected through this Shopping Promotion with other data CAG holds about the participant to optimise operations and services offered to participants through the Shopping Promotion and other platforms such as providing relevant and personalised consent designed to make the user experience smoother and more enjoyable, statistical analysis, and improving the products and services that the CAG Group offers (the “Relevant Purposes”). CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html).
- Each participant represents and warrants that any personal data the participant discloses to CAG is complete and accurate. Each participant shall fully indemnify CAG against any loss or damage that may result from his or her breach of this Clause.
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