ABOUT CHANGI AIRPORT GROUP

As the group behind the world-renowned Changi Airport, we are dedicated to delivering exceptional airport experiences. Here, we share our story of growth, and our commitment to innovation, service excellence and sustainable development.

 

Driven by our purpose, Exceptional People, Connecting Lives, we believe in the potential of our people to create extraordinary impact in the communities we serve.

FREQUENTLY ASKED QUESTIONS ABOUT CHANGI AIRPORT GROUP

Changi Airport's history traces back to its establishment in 1981, evolving from the relocation from Paya Lebar Airport to meet the burgeoning demand for air travel. This strategic move was aimed at positioning Singapore as a major hub in the global aviation network, marking the beginning of Changi's journey towards becoming a world-class airport.

Over the years, Changi Airport has undergone significant transformations, marked by the continuous expansion and introduction of innovative facilities and services. From the opening of Terminal 1 in 1981 to the launch of Jewel Changi Airport in 2019, Changi has consistently enhanced its infrastructure to improve passenger experience and operational efficiency. These developments reflect Changi Airport Group's commitment to innovation and excellence in serving the needs of international travellers and the local community.

Changi Airport is renowned for its comprehensive range of facilities that cater to the needs and preferences of travellers. Key facilities include Jewel Changi Airport, a multi-dimensional lifestyle destination; the world's first butterfly garden in an airport and Kinetic Rain art installation; state-of-the-art airline lounges; extensive retail and dining options; and innovative services like automated boarding gates and baggage handling systems. These facilities underscore Changi Airport Group's dedication to creating memorable experiences for passengers.

Changi Airport Group is deeply committed to environmental conservation. Our airport sustainability initiatives include emissions, waste, and water management, alongside the establishment of risk thresholds and mitigation measures for climate resilience. View Changi Sustainability Reports to find out more about our efforts. 

Changi Airport Group actively engages with the community through various initiatives focused on education, youth development, and social responsibility. Programmes such as the Changi Foundation support youths-at-risk, while partnerships with local organisations foster community well-being. These initiatives reflect Changi's commitment to giving back to the community and making a positive impact beyond its operational boundaries.

Changi Airport currently boasts four terminals, each designed with unique features to enhance the passenger experience. From the thematic gardens and cultural exhibits in Terminal 1 to the cutting-edge design and automated systems in Terminl 4, each terminal showcases Changi's dedication to comfort, efficiency, and aesthetic appeal. These terminals collectively offer a seamless and enjoyable travel experience for millions of passengers each year.

Looking ahead, Changi Airport Group has outlined ambitious plans for future developments, including the Changi East project. This initiative aims to accommodate the anticipated growth in passenger traffic and enhance Changi's capacity and offerings. Plans include a new runway, a mega terminal, and additional facilities to ensure Changi remains at the forefront of global aviation, ready to meet the evolving demands of the future.