b'Market UpdatesWith respect to verticals, despite the overall slowdown inaircargothroughput,specialisedcargosegmentssuch2019aspharmaceuticalsandperishablesremainedresilient.4.5%Singaporespharmaceuticalsandperishablesairtrade3.1% 7flows improved by 4.5% and 3.1% year-on-year respectively7 Source: Seabury Consultingin 2019 7 .: SeaburyRecognising Changis Cargo Airline Partners in a Challenging 20192019Changi Airport would like to recognise all our cargo airlinespartners, for creating the vibrancy of Changis air cargo hub.In particular, the following cargo airlines have done well inthe respective two categories listed below. Top 5 airlines and airline groups in order by cargo carriageSingapore Airlines GroupFedEx ExpressCathay Pacific AirwaysChina AirlinesEVA AirwaysTop 5 airlines in order by absolute cargo growthFedEx ExpressQatar AirwaysEtihad AirwaysSri Lankan AirlinesSilkway West Airlines ()2020Singapore Airlines (Cargo) as Winner of the Marketing2019Excellence Award 2020IATA20192019201920202019 was also a noteworthy year for Changis partnershipwith our close partner, Singapore Airlines (Cargo) (SIA) aswescaledtonewheightstogether.Bothorganisationscollaborated closely in marketing the Singapore air cargohub at the annual IATA World Cargo Symposium 2019 and overseas trade shows such as Air Cargo Europe 2019, AsiaPharma@ChangiTHRUCOOLFruit Logistics 2019 and Air Cargo India 2020. With ChinaTHRUCOOLbeing a key market, SIA initiated a familiarisation trip andaward dinner for their top Chinese cargo agents to betterTHRUCOOLeducatethemonSingaporeshubdevelopmentsand honour their contributions.Parxl2019AsakeymemberofthePharma@ChangiInitiative,SIAexpanded their capabilities with THRUCOOLa dedicated coldchainservicewhichensuresthathigh-value,time- ()!sensitive and temperature-controlled pharmaceutical cargo are transported with speed and reliability. More recently, the airline had also expanded its network of THRUCOOL quality corridors to include Amsterdam and Ho Chi Minh to its network.In addition, in order to capture new e-commerce cross-border cargo flows, SIA launched a new end-to-end digital platformParxlto provide customized regional fulfilment for merchants and e-tailers in mid-2019. ChangiAirportwouldliketoofferourheartiest congratulationstoSingaporeAirlines(Cargo)onthis milestone achievement!6 Changi Cargo Insight'